{title}

Kieran Sands

Software Engineer

Passionate software engineer with expertise in building scalable applications and solving complex problems. I leverage my 10 years of project experience to deliver innovative and effective Salesforce solutions. I am passionate about enhancing customer experience, driving user adoption, and maximizing value from native Salesforce products and tools.

Skills & Expertise

Salesforce Products

Sales Cloud
Service Cloud
Experience Cloud Portal
MuleSoft
Health Cloud
Industries & OmniStudio
Media Cloud
Marketing Cloud

OmniStudio

OmniScripts
DataRaptor & Integration Procedure
Industries Data Models
Health Cloud
Public Sector Solutions
Media Cloud

Apps & Tools

Veevart ISV
Practifi ISV
Twilio CTI
Conga
Zoura Billing

Core Skills

Solution Design & Engineering
Workshop Hosting
Requirement Gathering
Business Analysis
SDLC
Agile
CI/CD

Industry Experience

Government

Federal Government
State Government
Local Government
Defense & Intelligence
Public Health
Education
Emergency Services

Healthcare

Mental Health
Primary Care
Allied Health
Private Hospitals
Public Health
Medical Research
Telehealth

Financial Services

Banking
Insurance
Superannuation
Wealth Management
Financial Planning
Investment
Lending

Property & Construction

Commercial Property
Residential Development
Construction Management
Property Technology
Asset Management
Facilities Management
Real Estate

Projects

Federal Government Museum

Salesforce digital transformation and implemention project

Shopify IntegrationCase ManagementExperience Cloud PortalMarketing CloudTechOne
View Project

Mental Health Care Provider

Salesforce Health Cloud & MuleSoft implementation. Migration from existing Salesforce Service Cloud envionrment.

Medicare Rebate IntegrationSalesforce Health CloudPendula SMSMuleSoftSalesforce SchedulerIAR IntegrationHealth Data Migration
View Project

Real Estate Technology

Salesforce Media Cloud,Industry CPQ & Industry Order Management migration project.

Salesforce Media CloudIndustries CPQProduct CatalogZuora Billing IntegrationOrder Orchestration
View Project

Federal Government Health

Aged Care digital transformation project, Salesforce Public Sector Solutions implementation.

Salesforce Public Sector SolutionsMuleSoftExperience Cloud PortalOmniStudioCRM Analytics
View Project

Mental Health Non Profit

Digital Mental Health platform upgrade using Salesforce Health Cloud, health appointment scheduling and counselling call centre CTI integration.

Salesforce Health CloudExperience CloudService Cloud OmniChannelTwilio CTI
View Project

State Government Department

Licensing management portal using Salesforce Expeirence Cloud including document management, workflow automation, and reporting tools.

Salesforce Service CloudExperience Cloud Portal
View Project

Finance & Superannuation

Practifi suppernuation CRM platform enhancement & vendor management project.

Salesforce Service CloudMarketing CloudPractifiTableauGenesys CTIAdobe Experience
View Project

Commercial & Residential Property Developer

Multiple Salesforce environments across Residential, Commercial, Retail Shopping Centres and 'Build to Rent' projects. Customer Portal connected to Marketing Cloud

Sales Cloud & Service CloudExperience Cloud PortalMarketing CloudMuleSoft
View Project

Car Manufacturing

Large Salesforce envionrment across multiple countries. Removal of rendundant CRM, call centre Genesys CTI integration.

Salesforce Service CloudExperience Cloud PortalMarketing CloudMuleSoft
View Project

Certifications

Salesforce Certified OmniStudio Consultant
Salesforce Certified Business Analyst
Salesforce Certified AI Associate
Salesforce Certified User Experience Designer
Certified Scrum Product Owner
Certified Scrum Master
Baseline Security Clearance AGSV
Google UX Design

Get in Touch

Email Me